AUTONET TV

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Westmoreland Transmissions. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Westmoreland Transmissions as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Westmoreland Transmissions, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

In the Hot Seat (Repair and Maintenance of Seat Heaters)

It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting warmer.  Oh no, what's wrong with my seat heater? There could be lots of reasons it's not working, and it could be as simple as a fuse or as major as the heating element itself.  But it's something to leave to a pro to diagnose and repair.

Let's say it turns out to be a blown fuse.  Simply replacing the fuse may not fix it because there was a reason the fuse blew in the first place.  It's possible the on-off switch has worn out or corroded.  Perhaps the wiring connection isn't completing the circuit (could be corroded or full of dirt) or the voltage reaching the heating element isn't correct. 

There's a little sensor that keeps track of the seat heater's temperature called the thermistor.  When the seat is hot enough, it will stop the juice from heating it any more.  Sometimes those fail.  But if all of these components are healthy, you may need a new heater element. 

Those seat-heating elements are made up of wires that get sat on.  A lot.  That can put significant strain on them.  Putting something heavy on the seat can break them. Or, if you put your knees on the seat cushion as you're getting something in a rear seat, that can also damage the element.  Sometimes they can be repaired but often they have to be replaced.  And here is where the technician's expertise comes into play.  That heater element is attached to the seat's fabric and replacing it can be tricky.  It also can require disassembling a lot of the seat to access it. 

Seat heaters are a wonderful feature and they make your vehicle oh, so much cozier.  So keep them working and enjoy the warmth!

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

A Sticky Brake Situation (Parking Brake Service and Maintenance)

We've all been there.  You park your vehicle on a steeper than usual hill and worry about it rolling down while you're running your errands.  So you decide you'll use the parking brake.  When you get back, you release the parking brake, hit the ignition, put it in gear and—uh, oh—you can feel the parking brake is still on.  It's stuck.  What do you do now?

Welcome to the world of infrequently-used parking brakes.  Yes, they do stick for several reasons. It's common for components to corrode and get locked up.  Sometimes if you have applied it extra hard, it can jam.  Could be a rusty cable, could be a spring that doesn't return the brake to its disengaged position.  Some pieces just break when they're stressed for the first time in a while. A caliper or the pivot arm it's on can also stick.

There are a few things you can try to unstick it.  Carefully rock your vehicle by putting it first in drive and then reverse.  You have to be careful doing that, though, because sometimes you can damage the transmission.  You can try working the parking brake control a few times to see if that will loosen the corrosion.  If you can't unstick it, you can try driving slowly a short distance to a repair facility near you.  Sometimes it won't cause damage to the brakes but it depends on how tightly the parking brake was applied and what was stuck.  You may also have to have your vehicle towed to a repair facility.

In any case, once you've seen these symptoms, have your vehicle brakes looked at by a professional who can fix the root of the problem.  Better yet, don't let your vehicle get in this condition; regular maintenance and inspections by a trained technician should prevent you from getting in a jam somewhere thanks to a stuck parking brake.  You could use a "brake" like that.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com